Contractor Maintenance Program

The Navy and Marine Corps have several contractor aircraft maintenance programs. Each program evolved with its own unique considerations and variations, resulting in many divergent programs. These programs include a mix of government and commercial requirements and introduce unique challenges for program management personnel. They include variations of standard depot level maintenance (SDLM) only, site O-level maintenance, I-level maintenance and supply support, and total O-, I-, and D-level maintenance and supply support. DOD Directive 4151.1 and SECNAV Instructions 4860.42 and 4200.27 establish uniform policies and procedures for planning, developing, and managing contractor maintenance programs, These instructions apply to all Navy and Marine Corps aviation activities that contract for or employ contractor maintenance for O-, I-, or D-level maintenance.

The use of contractor maintenance must be consistent with the effective and efficient accomplishment of the Navy and Marine Corps mission.

Normally, the use of contractor maintenance is instable mission environments such as training, test, or support functions. These programs must be structured to comply with OPNAV-approved maintenance plans, operational logistics support plans (OLSPs), and other applicable instructions pertaining to the maintenance and support of a specific system.

As a senior AK you may become involved in writing task statements for proposed maintenance contracts. The instructions listed above and additional information and guidance outlined in OPNAV Instruction 4790.2 will be beneficial.

Quality Deficiency Reporting (QDR)

This program provides maintenance and supply activities with a method for reporting deficiencies in new or newly reworked material that maybe attributable _{to nonconformance} with contractual or specification requirements or substandard workmanship. Failures must have occurred at zero operating time, during initial installation/operation/test/check/turn-up, or first flight. Discrepancies discovered after the initial use do not qualify for QDR and should be reported as EIs, hazardous material reporting (HMR), or explosive mishap reporting (EMR), as appropriate. This program differs from the EI program in that it reports on possible deficiencies in quality assurance (QA) during the manufacturing or rework process. The goal of the QDR program is to improve the quality of work done by naval aviation depots, contractors, and subcontractors.

New material is material procured under contract from commercial or government sources or manufactured by an organic facility, and is considered new until it has been delivered, accepted, released for use, and proved in actual operation. Material under warranty will be considered new until the warranty expires. Reworked material is material overhauled, rebuilt, repaired, or modified by a government or commercial activity, but unproved in actual operations.

The procedures for preparing the exhibit for QDR

are the same as for EI except the word QDR is used in place of EI Enter document identifier BQD and condition code L on DD Form 1348-1 used as the shipment document. Enter the QDR control number on block D of the DD Form 1348-1.

Additional information concerning reporting requirements, forms used, and procedures for QDRs may be found in OPNAV Instruction 4790,2 (NAMP),

Warranty Program

The Federal Acquisition Regulation (FAR) and the Department of Defense FAR (DFAR) supplement authorize the contracting officer to obtain warranties when buying supplies or services for the government. The purposes of a warranty in government contracts are as follows: . To define the right and obligations of the

contractor and the government for defective items and services l To foster quality performance

Unless a waiver is authorized, each contract must contain warranties covering design and manufacturing requirements, defects in materials and workmanship, and essential performance requirements. These warranties will provide ample time after delivery of the equipment for the government to assess achievement of specification requirements and to make sure that the equipment is free from defects in materials and workmanship.

Warranty items will be repaired at the maintenance level that would normally repair such items if they were not under warranty. Warranty procedures accomplish the following actions: . Allow repairs of warranted items to be

accomplished in the same manner as repairs of nonwarranted items, with only minor changes to documentation procedures. (Example: Special indicators are documented on the maintenance action form (MAP) or facsimile to identify that the repair of a warranted item was accomplished.) l Allow expeditious repair (EXREP) of warranty

items to occur in the same reamer as nonwarranted items.

. Reserve the use of QDRs at the organizational and intermediate level maintenance activities for their intended purpose. (Example: Documentation of apparent deficiencies in construction/manufacture of repairables/consumables, instead of documentation of failures of items simply because they were under warranty.) . Require the determination of any payback to the

Navy to be the result of contractual liaison between Commander, Naval Air Systems Command (COMNAVAIRSYSCOM), NAVICP-Phil, and other Navy field activities with the applicable manufacturer representatives. Such determination will be based on

maintenance data system (MDS) data supplied by the Naval Sea Logistics Center and will be made after the repairs have been accomplished by fleet maintenance personnel.

Warranty identification depends upon whether the material is contractor-furnished equipment (CFE) or government-furnished equipment (GFE).

Aircraft and engine warranties cover the basic aircraft or engine and the CFE. The warranty markings and information are documented in the Miscellaneous/ History section of the aircraft logbook or engine's Aeronautical Engine Service Record (AESR).

The GFE items have a distinct and separate warranty. The warranty information is marked on the equipment and on any associated record cards. The work unit code assigned to GFE is usually 51000 or higher.