DISCREPANT MATERIAL ISSUED.- There will be some instances when the item issued to the customer is discrepant and will not satisfy the requirement. For example, the material issued is a wrong item, the item is non-RFI, or the item is mislabeled.

If the erroneous item being issued is RFI, return the item to the location and breakout the correct item for issue. If the item is not available for issue, process the requisition as warehouse refusal and update the LSC to EXREP. If the erroneous item being issued is non-RFI, exchange with a correct RFI part, if available. If the item is not available, process the warehouse refusal and update the LSC to EXREP.

MISCELLANEOUS PROCEDURES.- Some situations will arise and will require actions to keep inventory records in agreement with the quantity in storage. The procedures for processing the required transactions are described in the following paragraphs.

Inventory Adjustments of Repairable Assets.- To perform this task, follow the procedures described below.

l Review stock posture by using conversation code N677. The screen will display stock status information.

l Use conversation code N632 to generate inventory listing. Conversation code N632 allows supply personnel to start a spot inventory of a specific FGC or up to four NIINs. It also contains options to generate an inventory of larger quantity such as specific pool type or all repairable items.

l Conversation code N634 is used to display all inventory records for completion or cancellation. (If the inventory is processed as complete and the physical count has not been posted, the system will generate a request for RFI inventory exception listing. This report request is submitted to the system administrator to print the RFI inventory exception listing.)

l If there is no adjustment needed to the inventory records, no further action is necessary.

l If adjustment to the inventory record is required, determine if the transaction that needs to be processed is LBI or GBI.

l If the transaction is LBI, use the procedures for survey.

l If the transaction is GBI, post the RFI quantity by using conversation code N633.

- Conversation code N633 allows the issue of outstanding D173 requisitions.

- If there are no outstanding DTO requisitions or the material is returned to stock, the processing in conversation code N633 will decrease the suspense counter and increase the RFI counter.

The gained RFI quantity may be issued to a requisition in EXREP or REFER status.

If the RFI quantity is issued to an EXREP, process the transaction by using conversation code N668. Update the LSC to ISSIP, ISSER, or ISSMA.

Issue of the RFI quantity to a requisition with REFER status creates an external AC1 (cancellation request) in UADPS sites only.

- Processing the RFI quantity for issue adjusts DIFM and ERIOU and decreases the suspense counter.

- Selecting issue transaction will also create supply interface records and print HCN DD Form 1348-1 (issue document).

Upon receipt of the signed copy of the issue document, enter the quantity for proof of delivery by using conversation code N615. (The status on conversation code N668 inquiry should read COMPL after processing the transaction in conversation code N615.)

Survey Processing.- Process the survey only upon receipt of the completed DD Form 200. Surveys are processed by using conversation code N635, N636, or N638. The survey is also processed for material lost in shipment by using conversation code N613.

Conversation code N635 is used to record the survey of an item for which the survey document is received from the requisitioner (customer) in exchange for an RFI asset. (Conversation code N635 creates supply interface records.) After completing the survey process in conversation code N635, conversation code N676 screen display should show a decrease in Supply

Officer IOU (SOIOU) quantity.

The conversation code N636 is used to record the survey of a DIFM for which a survey has been received from the IMA in exchange of a lost or missing component.

- After processing the transaction in conversation code N636, conversation code N675 inquiry will show a decrease in DIFM quantity.

- The system assigns an LSC of REFER to the customer's requisition if the DIFM management code is ER.

- The system generates the survey of special repair asset notice if the DIFM management code is CX or OW.

The conversation code N638 is used to record a survey of an asset previously transferred to a suspense record during the inventory process or other unspecified reasons and a survey document has been completed. (Processing conversation code N638 will create REP INTERFACE if the accountable balance [ACBAL] is less than the freed allowance quantity [FAQ].)

The conversation code N613 is used to process material that was lost in shipment.

- If the material processed as lost in shipment is DTO, conversation code N668 inquiry should read COMPL. 

- If the material processed as lost in shipment is for stock, process the survey by using conversation code N637.

The conversation code N637 is used to record the survey of an asset that has been determined to be lost in shipment (LIS) during the ROB process and a survey document has been completed.

^. Conversation code N637 will delete the suspense record with the suspense management code of LS.

- After processing the transaction in conversation code N637, conversation code N668 inquiry status reads COMPL.

Subcustody Processing.- When authorized, supply assets may be issued to customers on a subcustody basis.

Process subcustody issues as follows:

l Supply personnel check the stock status quantity by using conversation code N670.

l If material is available, it is transferred to subcustody, pack-up, or suspense status by using conversation code N622.

- Processing conversation code N622 will decrease the RFI counter and increase the subcustody counter. It will also generate the subcustody notice. 

. After processing of conversation code N622, conversation code N672 inquiry should display the asset in subcustody.

Process subcustody returns as follows:

The customer returns the material issued on subcustody back to supply. Supply personnel in CCS must verify the part number and serial number of material being returned.

The CCS also determines if the item is RFI or NRFI.

Conversation code N623 is used to return the item from subcustody, pack-up, or suspense to RFI status.

If the item being returned is NRFI, process the return in conversation code N623 and transfer it from subcustody to suspense for work request action. Conversation code N245 is used to initiate a maintenance action form (MAF) for a work request.

If the item being returned is RFI, process the return in conversation code N623, and determine if there are outstanding DDSNs.

If there are no outstanding DDSNs, no further action is required. (The system will decrease the subcustody counter and increase the RFI counter.)

If there are outstanding DDSNs, select if ISSUE or PUT TO STOCK.

If item is to be put to stock, select RETURN RFI TO STOCK in conversation code N623.

If the item is going to be issued, check the status of the outstanding requisition if EXREP or REFER. Update the current LSC of the requisition to ISSIP, ISSER, or ISSMA by using conversation code N610. (In UADPS sites, the system generates an external AC1 [cancellation] if the LSC of the requisition is REFER.)

Conversation code N668 inquiry should read ISSIP, ISSER, or ISSMA.

Conversation code N610 processing creates supply interface records and prints the DD Form 1348-1.

Enter the quantity issued in conversation code N615 for proof of delivery. l

If the CAGE/PN does not cross to a NIIN, refer to other available technical publications for information such as the source code or kit number. If available tools failed to identify the required item, ask the customer for additional information or a sample of the item. In some cases, the customer may request cancellation of the requisition. If cancellation is requested, process it by using conversation code N610, select CANCEL and enter reason in REF block. Conversation code N668 status inquiry for the applicable requisition should read CANCL.

If the customer desires to keep the requisition record outstanding, add the CAGE/PN to the database by using conversation code N656. Use conversation code N604 if the requisition record needs updating. Update the LSC of the requisition by using conversation code N610.

l Conversation code N668 inquiry on the applicable requisition should have an LSC of COMPL.