BURNOUT.- The burnout syndrome is defined as a state of emotional exhaustion, skepticism, irritability, and fatigue that results from persistent stress and worry. In their desire to help meet the needs of other people, chaplains and RPs may be especially at risk of assuming devastating personal stress. The best way to prevent burnout is to expect it, to be alert to its early signs, and to act promptly in relieving the stress.

Figure 2-2 identifies five common symptoms of burnout. Your first step is to be aware of these symptoms when they appear. The earlier you recognize

Figure 2-2.-Symptoms of burnout. 2-4

these symptoms, the better off you and your co-workers will be.

All RPs and chaplains need to be able to recognize the early symptoms of burnout, not only in themselves, but also in their co-workers, and in people with whom they come in contact. Why? Because it is important that feelings be acknowledged and that you support those around you. If you suspect that you, a co-worker, or a client may be experiencing burnout, take (or recommend) the following steps:

1. Decide what is causing the problem. Look toward, not away, from problems and feelings. Once you identify the cause, it will be easier to work out a solution.

2. Learn to accept what cannot be changed. Everyone has some control over themselves. No person has control over everything.

3. Accept the fact that occasionally everyone makes mistakes and that no person is right all the time. A mistake does not reduce a person's value.

^4. Share your concerns with someone else- someone you love, trust, or respect.

5. Get enough exercise.

6. Avoid self-medication. Alcohol or pills will not help you to cope.

7. Avoid self-pity by doing something for someone else.

8. Avoid loneliness.

9. Try a temporary diversion.

^10. Create a plan of action for solving problems by taking active management steps.

11. Assess your priorities.

12. Have a physical checkup to eliminate the possibility of physical illness.

^13. Get the support of your family and friends.

14. Learn to love and appreciate yourself for your unique contributions and abilities.

Remember, you are capable of doing all these things to control burnout. Remember also to help your co-workers and clients take similar steps when burnout threatens.