CHAPTER 4
BARBERSHOP SERVICE
Ship's Servicemen operate and manage the barbershop aboard ship. As a Ship's Serviceman third class working in the barbershop, you will cut hair and sanitize equipment and tools to prevent the spread of diseases. The skill of cutting hair comes from constant practice using the basic haircutting methods. Since the methods you should use for cutting hair and the procedures you should follow on how to maintain barbering tools are covered by NEC SH-3122, all occupational standards covering the barbershop have been deleted except for occupational standard 72008 which covers the principles of customer relations. Therefore, since the contents of this manual are based on the occupational standards, we will only discuss material relating to the principles of customer relations at customer contact points. To learn how to cut hair and use barbering equip-ment, you must attend the Ship's Serviceman's barber school, a 4-week course designed to provide training to enlisted personnel in the area of barbering. Upon completion of the course, you will receive credit for NEC SH-3122 to be designated as a barber.

THE BARBERSHOP
The proper administration and operation of the barbershop is the responsibility of the supply officer. This responsibility for the ship's store and service activities may be delegated to a junior Supply Corps officer attached aboard ship after the commanding officer's approval. This delega-tion of responsibilities does not relieve the supply officer of any of his or her responsibilities for the department. Barbershop services aboard ship should include regular haircuts, afro haircuts, and tonic. A picture of regular and afro haircuts should be mounted side by side in the barbershop. Other services may be provided if time, space, equipment, and personnel permit; however, no special customer services should be provided.

PURPOSE OF THE BARBERSHOP
The main purpose of the afloat barbershop is to provide regulation haircuts to shipboard personnel and maintain the traditional smart ap-pearance of Navy men and women. As a barber, you should be familiar with the Navy's policy of grooming standards as set forth in U. S. Navy Regulations. The Navy judges grooming stan-dards on neatness, cleanliness, military image, and appearance in uniform of Navy members. A sign indicating authorized grooming standards for U. S. Navy personnel should be posted in the barbershop.
STANDARDS OF SERVICE
The standards of service are those standards that are normally expected of the barbershop to provide their customers. These standards will be used by the management to evaluate the effective-ness of the barbershop operation. To make a realistic evaluation, management must take into consideration the facilities, equipment, space, and personnel available. They must take these capabilities and match them with the barbershop standards of service. These standards of service for the barbershop are listed in appendix D of the NAVSUP P-487. You must become familiar with these standards in order to maintain the service your barbershop provides at a high level.