Poor Barber Ethics
Poor ethics also deal with the way barbers treat their customers, but poor ethical conduct can cause a bad relationship between the barbershop and the ship. DO NOT do the following:
l Criticize other barbers in front of customers
1 Use profane language
1 Become sarcastic with unpleasant cus-tomers
1 Accept tips
1 Use poor barbering practices
1 Be careless in sanitation practices
1 Smoke in the presence of customers
1 Discuss personal problems with customers
1 Lounge on arms of chairs or furniture
1 Play the radio too loud
1 Carry on a conversation with someone while serving a customer
1 Open the barbershop late
1 Have poor personal hygiene

SCHEDULING APPOINTMENTS
The purpose of scheduling appointments aboard ship is to provide better service to the customers. Shipboard personnel should receive a haircut once every 2 weeks; therefore, the schedule should be made with this factor in mind. Other factors that need to be considered areas follows:

1 Number of personnel aboard
1 Number and competency of each barber
1 Daily workload of each barber
1 Space available for patrons to wait (usually no more than two should wait for each barber)
A barber can usually give a satisfactory haircut in 20 minutes. Therefore, if busy all the time during a 7-hour work period, the barber can give 21 haircuts. The barber needs time for personal hygiene, sterilizing barbering instruments, and for helping with general shop sanitation- to say nothing of rest periods and the noon meal. The two systems recommended for scheduling appointments for the barbershop are the appointment system and the division schedule.
APPOINTMENT SYSTEM
Appointment schedule sheets are marked off for a definite number of haircuts for each barber during the day. Every barber keeps his or her own sheet and posts it the day before the time the haircut is to be received or early in the morning on the day customers apply. There is a space for the signature of each customer opposite the appointment time selected. The appointment system works fairly well, although on occasions customers fail to report for appointments and throw your schedule off. Occasionally, an unclaimed period may be claimed by another customer. If you experience too much difficulty with broken appointments, you can report their names to the responsible division officer. The customers who make what they think are proper appointments and find no barber to serve them are understandably upset. Make sure the procedures you follow are well known by the cus-tomers and are followed explicitly by all barbers.
DIVISION SCHEDULE
The division schedule allows a definite number of hours during which personnel in a particular division may receive service in the ship's barber-shop. The division petty officer controls the sched-uling of appointments and sends a certain number to the barbershop at a time. This method of sched-uling prevents broken appointments, but it is gen-erally not preferred over the appointment system. The barbershop supervisor should save all the appointment sheets for at least 2 weeks just in case someone complains about not being able to get a haircut because of full appointments. This protects the barber in the case of someone failing an inspection and claiming he received a haircut in the shop when he did not.