CONTENTS CHAPTER 1
ORGANIZATION AND SECURITY
This training manual has been prepared for members of the Regular Navy and Naval Reserve in the Ship's Serviceman (SH) rating who are preparing for advancement to Ship's Serviceman third class (SH3).
Ship's Servicemen operate and manage resale activities such as ship's stores, commissary stores, and Navy exchanges; service activities of the ship's stores and Navy exchanges such as laundry and dry-cleaning facilities, vending machines, snack bars, and barbershops; and they perform clerical and stock control functions for all activities operated. As an SH3, you will work primarily as a sales outlet operator, bulk storeroom custodian, barber, or laundryman. The majority of these billets are aboard ship, so the afloat procedures should be your main concern. To be successful in this rating, you must possess certain personal characteristics. You should like dealing with people, have a good speaking ability, possess above average arithmetic skills, and have basic recordskeeping abilities. Getting along with people deals with customer service which is completely covered in the Navy Customer Service Manual, NAVEDTRA 10119-B, and therefore, material already in-cluded in that manual will not be covered in this manual. The material covered in this manual is the minimum required of an SH3 to perform the job properly. These are the minimum requirements based on the occupational standards for SH3, which can be found in the current advancement handbook for Ship's Servicemen.

SUPPLY AUTOMATION
The Navy has developed many new systems to make the job of supply personnel easier. Recently, the Navy developed a system for the automation of ship's store records. It is called the Resale Operations Management (ROM) system.

The ROM system has been successfully tested and used aboard ship. It has proven to enhance the accuracy and timeliness of doing ship's store records. The system makes the SH's job easier because it does much of the work the SH used to do by hand. The ROM system Terminal User's Guide

(TUG) is the computer system reference book providing detailed information on how to operate the ROM. This publication was developed by and is available free from the Navy Management Systems Support Office (NAVMASSO) located in Norfolk, Virginia. NAVMASSO has also published a Resale Operations Management (ROM) Desk Top Guide which is a supplement to the ROM TUG. It is exclusively made up of job sheets. Each job sheet contains a step-by-step guide in performing a ROM function. Although the occupational standards for SH3 do not indicate the use of the ROM system, many of the tasks performed by an SH3 will be centered around the ROM system. Throughout this manual you may see the terms manual recordskeeping, ROM procedures, and ROM users. The term manual recordskeeping relates to performing a task without the use of the ROM system. The term ROM procedures or ROM users is used to indicate that the procedures being discussed are done using the ROM system.

THE SUPPLY SYSTEM
Today's Navy requires millions of items to maintain its operational readiness. The supply system supports these material needs. The supply system is composed of a group of activities that is responsible for procurement, distribution, inventory control, and stowage of all materials except ammunition. In this chapter you will learn the basics of the supply system and the organization of supply department afloat. You will become familiar with supply department security regulations that you must observe in performing your everyday duties.

NAVAL SUPPLY SYSTEMS COMMAND
The Naval Supply Systems Command (NAV-SUPSYSCOM) provides management policies and technical guidance for naval material to activities of the Navy and Marine Corps. This includes provisioning, cataloging, inventory management, distributing, material handling, traffic manage-ment, transporting, packaging, preservation, receipt, stowage, issue, and disposal functions. NAVSUP administers the Navy Stock Fund (NSF) and the Navy Resale Program. NAVSUP also exercises management control of field purchasing offices, inventory control points, supply centers, and other offices concerned with supply support.

NAVY RESALE PROGRAM
The Navy Resale Program has the responsibility for providing an adequate selection and inventory of health and comfort items for Navy personnel. The Navy Resale Program takes care of these needs through the operation of individual stores, service activities, and other offices. The purpose of the Navy Resale Program is as follows:

. To provide a convenient and reliable source from which personnel may obtain, at the lowest practical cost, necessary articles for the health, comfort, or convenience of personnel and services needed in day-to-day living

. To provide through accrued source of funds for the recreation personnel

. To promote good morale